SEBI REGISTRATION NO : INZ000000216
MEMBER CODE : 90033
CM SEGMENT CODE : 42059
F&O SEGMENT CODE : 33693

Policy for Redressal of Investor Grievance
01.08.2018

Name and Details of the person in charge of handling investor grievances
Mukesh P Shah, Compliance officer is overall in-charge of handling investor grievances

Procedures relating to Investor Grievance Register
Investor Grievance Register shall be maintained at all places that deal with investor including the Head Office and all branches/ sub-brokers office/ Authorized Persons office/ other offices that deal with Investor.

Compliance Officer shall ensure centralizing the data of all these registers into one database. The Register would contain:

* Date of Grievance
* Affected Party details
* Details of the Grievance

Procedures relating to Investor Grievance Email ID

dshwanisas@gmail.com has been designated as the Investor Grievance Email ID.
The ID has been displayed on our website www.dsas.in
The Compliance Officer shall regularly check the ID from time to time

Scores

All grievances in SEBI Complaints Redress System (SCORES) shall be looked into personally by Compliance Officer


Resolution

Adequate steps would be taken for redressal of grievances within one month from the date of receipt of the complaint, the investor/stock exchange(s)/ concerned regulator shall be duly informed of the action taken thereon